Technical and Computer Skills as a Core Competency Required of Office Professionals

The need for technical skills actually depends on where person works or what person’s job description is.  In general, office professional works with office software programs, including spreadsheets, databases, word processing and graphic presentation software. The office professional has to be able to demonstrate depth of knowledge and skill in a technical area, proficiency using standard office equipment such as a computer, fax, photocopier, scanner, etc., advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills.

The office professional should be (depends on job requirements):

• Able to use Microsoft Office applications

• Skilled at researching online information for providing support to supervisor, management and different departments

• Able to repair minor faults in office machines, printers and scanners

• Able to prepare and present seminars using PowerPoint and multimedia tools

• Possess knowledge of creating and working with databases using Microsoft Access

• Possess knowledge of using Dropbox, Salesforce and Raisers Edge

• Proficient in using the Internet, email and search engines

• Firsthand experienced in resolving minor troubleshooting issues on personal computers and laptops

• Have knowledge of converting paper data into a computerized form, keeping integrity intact

• Have exceptional knowledge of using data entry software and performing data entry tasks with accuracy and precision

• Able to handle and interpret complex accounting data using various accounting software

• Capable of calculating mathematical functions in order to provide support on different budget documents

While working at Assiniboine Community College (Foundation), I have been required to use Raisers Edge program.  This program was the main program used by the foundation for database of donors and alumni.  I have had online training in this program with combination of self-studying.  As a result, I am competent in the using of Raisers Edge program that has been required for my position.